Support
A question, a bug or an idea? Write to us, a real person reads every message.
Last updated November 2026
Write to us
We usually answer within two working days. To help us help you faster, include your iPhone model, your iOS version and what you were doing when the problem happened.
Common questions
The questions on the home page cover pricing, how your daily line is calculated, the grace zone, Apple Health and cancellation.
Subscription and billing
Pro is billed by Apple. You can see, change or cancel your subscription in Settings, then your name, then Subscriptions. Refunds are handled by Apple through reportaproblem.apple.com.
Your data
You can export or delete everything from Settings in the app (the gear on Profile). Read more in our privacy policy.